If you choose the replace option, a copy of the message will appear in a new message window, letting you edit before sending it out again.ĥ. In the dialog box that opens, you can choose either to delete the unread copy of the message, or to delete it and replace it with a new message. (If you don’t see the Recall This Message command, the feature isn’t available for one of them reasons mentioned above.)Ĥ. In the Message tab, click the Actions menu and select Recall This Message. You can’t use recall if the message is only displayed in the reading pane-it has to be open in its own window.ģ. To attempt a recall, select the Sent Items folder in Outlook and locate the message you want to recall.Ģ. Recall is also not available in Outlook on the Web.ġ. If the sender is using Outlook on the Web. Recall won’t work if the recipient has already opened the email or moved it from their inbox, either manually or through a rule. If the recipient has already opened or moved the email. The recall feature is only available if the recipient has an Office 365 or Microsoft Exchange account within the same organization as the account you sent the email from. If the recipient is not within your organization. Here’s the CatchĪs with most magic solutions, there are a few scenarios where you cannot recall a message. Outlook’s recall feature lets you retrieve an email from the recipient’s inbox before they read it. Maybe you mistakenly sent a personal message to an entire group-or company! Or it could have been less dramatic, like you forgot to add an attachment. Everyone has that story of a time they hit “send” too quickly.
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